Thank you for all of the feedback and for the help. Just be sure you listen carefully to the prompts. I think I’d still be pulling my hair out without that help. Thank you so very much for posting the information for us. Lots of credit card questions and a few unexpected questions but nothing like taking a calculus test □īe sure to ask for a confirmation number and it might help in case of a glitch to write down the name of the person you spoke to. (Can you believe I said that?) The person was very professional and handled everything quickly. Freeze lifted immediately.Įxperian was a delightful experience. There was even a trick question in there that I caught right away and we had a good laugh. The questions are pretty easy if you remember when you got certain credit cards and the credit limits. I had a real person on the line in less than 2 minutes! He was professional and got the freeze lifted in less than 10 minutes. Getting in touch with a human at Experian, Equifax and TransUnion is way harder than it should be, but that’s why we’re here – to help!Īfter four wasted hours trying to raise the dead at Experian, I saw the phone numbers and prompts at the top of this page and copied them down.įirst I called Transunion. We are dedicated to helping you find the credit-related answers you need, when you need them, without having to spend all day on the phone. We usually respond within 1 business day, but oftentimes much faster during normal business hours. If you follow these steps and still have trouble reaching an actual person and any of these credit reporting agencies to talk to, leave us a comment below. May need to use similar steps as Option 1 to speak to someone if prompts aren’t sufficientįinal Thoughts on Getting an Actual Human Being at each Credit Bureau to Talk To.Use the prompts to get help with your needs.Option 2 – For Current Customers (M-F: 8am-9pm EST S&S: 8am-9pm EST ) Wait while you get transferred to a live person at TransUnion.Don’t press anything when it asks for your zip code.Say ‘dispute credit report’ when the phone system asks what you need. If you need to get in touch with an actual live human being at TransUnion and don’t want to get caught up in some automated phone system or other artificial intelligence, then follow these steps which we’ve taken and verified ourselves. How to Speak to a Live Person at TransUnion
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